Importing and distributing market leading brands to customers who vary from supermarkets, groceries, variety stores and wholesalers, to pharmacies, offices, hotels, cafes and restaurants.
Partners and Distribution Channels
Established in 1991, Marketing & Distribution (M&D) is a customer oriented company involved in the import, distribution and marketing of a wide variety of products. The company, has for several years been among the top 10 companies in Albania as measured by turnover, importing and distributing market leading brands to customers who vary from supermarkets, groceries, variety stores and wholesalers, to pharmacies, offices, hotels, cafes and restaurants. The main activities of the company are to buy or to own in some other way, to import, warehouses, save, export or wholesale trade and retailing various commodities, including groceries, agriculture and livestock, industrial, mining raw materials, as well and any other kind. Exercise Task Activity Free shop, in accordance with applicable provisions. The society has also the right to participate in other Albanian societies as well as to undertake any financial, economic act or trader related to its main object and / or that deemed necessary or convenient for consumer. It specializes in packaging of domestic and imported goods. It also specializes in production, repair, import, buy, sell, export, rent and in generally to trade or to deal with any kind of equipment, articles, equipment, machinery for factories, tools, goods. The customer base exceeds 6,000 customers and we deal with more than 550 invoices every day, covering 100% of the Albanian territory and population. The customer base is divided into segments, based on both customer and commercial criteria, to allow us to put the consumer at the heart of what we do and at the same time maximise the rate of return on the investments made. Their aim is to achieve and sustain absolute market leadership in their entire products portfolio. They are fully committed to doing an excellent job in satisfying both suppliers’ and target customers’ needs, so that they are rewarded for the trust and confidence they have placed in them.
The main services offered by the sales team are: Distribution Pricing Shelving Merchandising Merchandisers covering their top 120+ customers, who are constantly in touch with them, organising shelves and giving advice on orders Key Account Managers responsible for orders and handling relationships with our top customers Pre-Sale Representatives (PSRs) who take orders from customers, pass them on to the logistics department with fulfils them within 24 hours Van Sale Representatives (VSRs) who have stock availability in the van and fulfil the customer orders straight from their van Delivery staff who handle orders that come via PSRs or which are placed in person, via phone or email
The logistics department handles various tax and customs services such as: transits, customs clearance, export of goods and excise processing. When a delivery from the suppliers arrives at their warehouse, it is processed by this department, who handles yearly volumes of over 84.000 pallets. When an order comes through to the logistic centre, from their clients or PSRs, the team enables its fulfilment promptly and always within 24 hours. The Supply Chain Management team is in place to also better manage stock by: Frequent stock rotation of over 10 times per year Reducing stock levels to an optimum, calculated based on the sales volume in the lead time Avoiding out-of-stock situations despite a large number of SKUs and suppliers First In First Out (FIFO) and First Expiry First Out (FEFO) handling of products Using motorised vehicles (such as forklifts and electric transpallets) for transporting all goods within the warehouse Using a coordinate system for organising the warehouse, which also facilitates the job of the warehouse employees
Their expanding vehicle fleet is what allows them to guarantee prompt delivery of goods to any part of Albania. It currently includes: 7 heavy trucks for delivery (GVW of 10+ tons) 36 medium delivery vans (GVW of 2-3 tons) used by our VSRs and delivery staff 59 light delivery vans (GVW of 0.5-2 tons) used by our VSRs 27 mini vans (GVW of less than 0.5 tons) used by our PSRs 68 cars and mini-buses used by our supervisors, key account managers, business unit managers, marketing and promotion team, merchandisers and for staff transportation
The marketing team includes: Marketing seniors who create and coordinate the marketing plans and activities Marketing executives who execute the projects An experienced promo team equipped with training staff, supervisors, promoters and promo team leaders, all working as part of our permanent team The company has an in-house Promotion Agency that handles various tasks from in store promotions, to sponsoring events and sampling.
The skilled IT department develop and maintain bespoke in-house software that allows us to track and audit their business at any stage of the supply chain. Stats and reports are available instantly, direct from the sale representatives, and we are constantly innovating and improving in this area. They also have a very experienced finance and accounting department with dedicated people for keeping track of changes to accounting practices and rules affecting their business, and instructing the sales force about changes in procedures and regulation. Their specialised legal department handles minor cases and rulings, and they work closely with a leading law firm in high profile cases.
Distribution Pricing Shelving Merchandising